Sozou
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Sozou: AI automation, adapted to your business — AI agents via web, voice and video, websites and follow-ups

AI agents

Answer customers.
Get work done.

AI agents handle enquiries through web, voice and video, and carry out business tasks — from booking appointments to preparing quotes and updating records — through workflows configured for your business.

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Explore what’s possible

Client results

A BMW and European car workshop in Nunawading, Melbourne. New website launched 16 August 2026.

  • $13,798

    Invoiced revenue from website enquiries

    7 June to 1 October 2026

  • +428%

    Website revenue, September compared with July

    $1,600 → $8,455

  • 40

    Website enquiries

    7 June to 1 October 2026

  • 33%

    Website enquirers who became paying customers

    13 / 40

  • +58%

    Website enquiries, September compared with July

    12 → 19

  • 123

    Google reviews

    5.0 / 5

Projects

Built with tools you already know.

The models we build with, the platforms we publish to, and the software already running your business.

Four doors. One agent.

Web chat, browser voice, phone and video — four ways to start a conversation, with a clear next step for each customer.

Agent

Web chatVoicePhoneVideo

Web chat

dental practice · 11:04pm

In English

  1. Customer: chipped my front tooth tonight, not sore but it looks bad. can i get in this week
  2. Agent: Yes — we keep a few spots free each morning. The dentist will take a look and talk you through your options. Tuesday 8:30, or Wednesday at 4?
  3. Customer: tuesday 8:30
  4. Agent: Booked, Tuesday 8:30am. I’ll send a reminder the night before.

Booked · Tue 8:30am

The same chat, in Vietnamese

  1. Customer: tối nay mình bị mẻ răng cửa, không đau nhưng nhìn xấu quá. tuần này có hẹn được không
  2. Agent: Dạ được ạ. Sáng nào phòng khám cũng chừa vài chỗ trống. Nha sĩ sẽ xem qua và tư vấn các hướng xử lý cho anh/chị. Anh/chị muốn 8 giờ 30 sáng thứ Ba hay 4 giờ chiều thứ Tư ạ?
  3. Customer: thứ ba 8 giờ 30 nha
  4. Agent: Dạ em đã đặt lịch 8 giờ 30 sáng thứ Ba cho anh/chị. Tối hôm trước em sẽ nhắn tin nhắc lịch ạ.

Booked · Tue 8:30am

The same chat, in Arabic

  1. Customer: انكسر جزء صغير من سني الأمامي الليلة، لا يؤلمني لكن شكله سيئ. هل يمكنني الحصول على موعد هذا الأسبوع؟
  2. Agent: نعم، نترك بعض المواعيد متاحة كل صباح. سيلقي طبيب الأسنان نظرة ويشرح لك الخيارات المتاحة. هل يناسبك الثلاثاء الساعة 8:30، أم الأربعاء الساعة 4؟
  3. Customer: الثلاثاء 8:30
  4. Agent: تم حجز موعدك يوم الثلاثاء الساعة 8:30 صباحًا. سأرسل لك تذكيرًا قبله بليلة.

Booked · Tue 8:30am

Voice

plumber · 10:52pm

In English

  1. Customer: Hi, our hot water system’s leaking from underneath and we’ve got no hot water. Can someone come out first thing tomorrow?
  2. Agent: Yes, you’re booked in for seven tomorrow morning. I’m also texting the on-call plumber now, so they can call you tonight about the leak. What’s the address?

Booked · 7am

The same call, in Cantonese

  1. Customer: 你好，我哋個熱水爐底漏緊水，又冇晒熱水。聽朝一早可唔可以搵人嚟睇吓？ Hi, our hot water system’s leaking from underneath and we’ve got no hot water. Can someone come out first thing tomorrow?
  2. Agent: 得，已經幫你約咗聽朝七點。我而家仲會發短訊俾當值師傅，等佢今晚可以打俾你講漏水嘅問題。請問地址係邊度？ Yes, you’re booked in for seven tomorrow morning. I’m also texting the on-call plumber now, so they can call you tonight about the leak. What’s the address?

Booked · 7am

The same call, in Greek

  1. Customer: Γεια σας, ο θερμοσίφωνας τρέχει νερό από κάτω και δεν έχουμε ζεστό νερό. Μπορεί να έρθει κάποιος αύριο πρωί πρωί; Hi, our hot water system’s leaking from underneath and we’ve got no hot water. Can someone come out first thing tomorrow?
  2. Agent: Ναι, σας έκλεισα για τις επτά αύριο το πρωί. Στέλνω τώρα μήνυμα και στον υδραυλικό που έχει εφημερία, για να σας πάρει απόψε τηλέφωνο για τη διαρροή. Ποια είναι η διεύθυνση; Yes, you’re booked in for seven tomorrow morning. I’m also texting the on-call plumber now, so they can call you tonight about the leak. What’s the address?

Booked · 7am

Phone

Live demo line

Call the agent+61 3 4708 5595

An AI agent answers this number. It says it is an AI, and the call is recorded.

What you get when it answers your phone

  • Answers day and night

    It picks up when you are busy or closed, and can take several callers at once.

  • Listen to any call again

    Each call is kept as a recording and a written transcript.

  • Refine how it answers

    Hear an answer you would give differently? Tell us, and we train the agent to answer your way.

  • Your number stays the same

    Keep the number your customers know. Calls reach the agent when you are busy or closed.

  • You get the caller’s details

    Their name, their number and what they need are sent to you, ready for a call back. Live handover to a person can be added.

  • It says only what you approve

    It never quotes a price or gives advice you have not approved.

Video call

Live persona

All twelve services, in detail →

Chat with our AI — Kikuemon

What would you like to make easier?

Tailored, bespoke websites.

WebsiteMultilingualAI assistant

A Nunawading dealership with a site that switches language for the customer, an assistant that knows this week’s stock, and inventory that syncs itself daily.

Open live

One website. Every device.

Designed for the way your customers browse.

Explore the project

3D & INTERACTIVE EXPERIENCES

Software that steps
into your world.

3D product models, AR/VR app prototypes and interactive games. Start with a practical idea for your customers or team, and explore it in a working prototype.

Explore the service →

Tools

Small tasks. Handled.

A few useful shortcuts for your working day. Convert a photo, tidy a document or make something ready to share.

Free to use · No sign-up · Files stay on your device

Browse tools

  • Invoice generator 

    Create a clear invoice with a live preview, line items and a PDF download. Add Australian GST when it applies.

  • QR code generator 

    Turn a link or a little text into a QR code. Download a crisp PNG or an SVG for print.

  • Image compressor & resizer 

    Resize photos and reduce their file size for a website, listing or email. Compare the result before saving.

Research

The latest in AI, voice and automation — and what it actually changes for a business like yours.

What an AI receptionist can and can't do for a small business

An AI receptionist answers when you can't and takes a message. What it does well, when it should hand back to you, and what to check before one answers your phone.

6 October 2026agents5 min read Discover

Asking customers for Google reviews: what's allowed

You can ask every customer for a review. You can't pay for one, ask only the happy ones, or write your own, and clinics have one extra rule.

28 September 2026reviews5 min read Discover

Automated texts, emails and calls: the rules before you switch them on

An appointment reminder is fine. A reminder with an offer in it is marketing, and marketing needs permission, your name and a working unsubscribe.

28 September 2026follow-ups6 min read Discover

AI agents do worse outside English: how to check yours

An August 2026 study found every AI agent it tested did worse outside English, mostly at actually doing the job. What that means for Mandarin and Cantonese callers.

22 September 2026multilingual4 min read Discover
All research

About Sozou

Melbourne-based AI services and automation. Bring your imagination to life with Sozou - 想像

Read our story

How we work

Start with one
useful change.

A conversation, a clear plan, then something your team can use. Here’s what happens along the way.

See how we work

  1. Talk it through

    Start with the task that is getting in your way.

  2. Agree the plan

    Understand the scope, costs and steps before we build.

  3. Build, test, launch

    Review it together, then get your team ready to use it.

Before you book

Common Questions

What is this going to cost me?

Your quote separates the setup and build, any ongoing hosting or support, and charges that depend on use, such as phone minutes, messages or AI conversations. We explain what is included and what can change as usage grows before work begins. Requested AI callbacks can be included with phone service; automated follow-ups need an agreed workflow. Inbound and outbound calls share the stated phone-minute allowance. Provider, consent and test-call checks come before activation. Discuss pricing.

Will the AI say something wrong to my customer, and who wears it when it does?

It gets tested against your real prices, your real menu, your real services and your real hours before it goes anywhere near a customer, and it answers from those rather than from a copy it memorised — it will not quote a price nobody gave it. It also says what it is where the customer can see it: the panel is labelled an AI assistant rather than dressed up as you. When it is out of its depth it takes the name and number and leaves you the callback rather than guessing.

Which languages can it actually handle?

The voice covers: Afrikaans, Arabic, Armenian, Assamese, Azerbaijani, Belarusian, Bengali, Bosnian, Bulgarian, Cantonese, Catalan, Cebuano, Chichewa, Croatian, Czech, Danish, Dutch, English, Estonian, Filipino, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Hausa, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Javanese, Kannada, Kazakh, Kirghiz, Korean, Latvian, Lingala, Lithuanian, Luxembourgish, Macedonian, Malay, Malayalam, Mandarin, Marathi, Nepali, Norwegian, Pashto, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Sindhi, Slovak, Slovenian, Somali, Spanish, Swahili, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Vietnamese and Welsh.On the website it is twenty languages besides English, each on its own address rather than a widget that rewrites the English page a second after it loads.

I am not technical. How hard is it to make changes?

Training and after-service support are both provided.

What if it does not work — am I locked in?

Pricing, payment and cancellation terms are confirmed in your proposal before work begins.

Book a demo

Here is what happens in a demo, sped up.

  • Free
  • 30 minutes
  • Nothing to prepare
  • No obligation

Automation for your business.

Example: a dental clinic.

Next demo

Starting a new business?

A plumber gets a name, logo and website.

Now it’s your turn.

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